Roxor Internet is committed to the protection of customer personal information. Roxor is bound by the Privacy Act. Under the Act, Roxor can choose to develop and be bound by a Privacy Code or choose to comply with the National Privacy Principles in the Privacy Act. Roxor has chosen to be bound by the National Privacy Principles.
Roxor only collects personal information from you that is necessary to perform its functions or if it is necessary by law. Personal information held by Roxor may include:
- your name, address and contact details;
- your date of birth;
- driver's licence;
- password;
- credit card details;
- information obtained as a result of credit checks which you authorise us to carry out;
- records of communications between you and Roxor relating to services provided by Roxor to you;
- call charge records;
- billing statements;
- account records
Roxor recognises that any personal information is very important to you and that you should have a right to control the use and dissemination of that information. We will not use or disclose your information for a purpose unrelated to the products or services we provide to you or for any other purpose outside your reasonable expectations unless we are required or authorised to do so by law, or You have consented to us disclosing the information which we hold about you
The primary purpose for which we use your personal information is to provide you with Internet Services. Related purposes for which your personal information also might be used include:
- providing you with customer service, including investigating and resolving of complaints in relation to your services;
- provisioning or connecting your services;
- network routing;
- checks for credit-worthiness and for fraud;
- billing;
- debt collection.
Roxor may also use some of your personal information (for example, we would not disclose your password, credit card details or call charge records) to inform you about its other products and services or bundled offerings, provided by Roxor. We will provide you with a choice to opt out of our marketing activities and will respect your request to decline to receive further direct marketing communications.
Should you have any concerns about the privacy of your information please do not hesitate to contact us in writing at
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